Last Updated: July 2, 2026
Welcome to MyStar (also known as "My Star Stories"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, store, and protect information when you use our website at mystarstories.app and our personalized children's storybook services.
Company Information:
MyStar / My Star Stories
Website: mystarstories.app
Email: support@mystarstories.app
This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the Children's Online Privacy Protection Act (COPPA).
When you create a personalized storybook, we collect:
Our service is designed for purchase by adults (parents/guardians) on behalf of children. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. Parents provide their child's first name and optional details solely for story personalization purposes.
Parental Rights: Parents have the right to review, delete, or refuse further collection of their child's information by contacting support@mystarstories.app.
We use collected information to:
We will NOT: Sell your information to third parties, send marketing emails without consent, or use your child's information for advertising purposes.
Storage: Photos you upload are securely stored on Amazon Web Services (AWS) S3 infrastructure in the United States. AWS employs industry-standard security measures including encryption at rest and in transit.
Usage: Your photos are used exclusively to generate your personalized storybook. We do not use uploaded photos for any other purpose, including marketing, AI training, or sharing with third parties.
Retention: Photos are retained for 90 days after your order is completed to allow for potential redelivery or corrections. After 90 days, photos are automatically deleted from our servers.
Deletion Request: You may request immediate deletion of your photos at any time by emailing support@mystarstories.app. We will delete all associated photos within 48 hours.
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store or have access to your full payment card information. Stripe collects and processes:
For Stripe's privacy practices, please visit: https://stripe.com/privacy
We use cookies and similar technologies to enhance your experience:
You can control cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
We work with trusted third-party providers:
These providers have their own privacy policies and are bound by data protection agreements.
We implement industry-standard security measures to protect your information:
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.
Depending on your location, you have the following rights:
To exercise your rights, contact us at: support@mystarstories.app. We will respond within 30 days.
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or prominent notice on our website. Your continued use after changes indicates acceptance of the updated policy.
For privacy-related questions, concerns, or to exercise your rights:
Email: support@mystarstories.app
Website: mystarstories.app/contact
We aim to respond to all inquiries within 48 hours during business days.